Furniture Protection Plans
Life
Happens
Your Furniture is Protected
You have purchased new furniture and you hope to keep it beautiful. But life happens. With Furniture Care Protection, if your furniture becomes accidentally stained or damaged, you can relax. We're there for you!
- ON FABRIC, MICROFIBER, A&P LEATHER OR VINYL
- Household food and beverage stains
- Stains from human and pet saliva, urine, stomach fluid, or blood
- Accidental burn or singe marks caused by brief contact with flame or heat
- Accidental ballpoint pen ink, wax crayon, facial cosmetics, nail polish, or nail polish remover
- Color transfer from denim jeans or newspaper
- Accidental puncture, cut, tear or rip
- Cracking or peeling of top grain leather in seating areas
- Cracking or peeling of all leather and vinyl in non-seating areas
- Breakage of frames, panels or springs; breakage of mechanisms including sleeper mechanisms, reclining mechanisms, and heating, power and vibrating mechanisms will be covered only upon expiration of manufacturer’s warranty and may not be used in lieu of manufacturer’s warranty.
- ON WOOD
- Household food and beverage (product stain-excluding accumulation)
- Accidental singe or heat marks caused by brief contact with flame or heat
- Fading from sun exposure
- Accidental damage from finger nail polish or finger nail polish remover
- Failure of assembled joints
- Water or household beverage marks, stains or rings
- Accidental scratches penetrating through the top coat finish
- Accidental dents, gouges or chipping penetrating through the top coat finish
- Peeling of the finish of solid wood or veneer surfaces
- ON OUTDOOR FURNITURE
- Food and beverage stains including gum
- Human body and pet fluids (except perspiration, body and hair oil)
- Accidental puncture, cut, tear or rip
- Accidental burn or singe marks caused by brief contact with flame or heat
- Cosmetics
- Suntan oil/lotion
- Bleach & caustic solutions
- Ink, markers and dye
- Breakage of glass table tops, welds or umbrella mechanism
*Ask your sales associate to review a sample of the plan before purchasing. Plans are subject to limitations and exclusions.
Contact Furniture Care Protection at 888-705-4001 or claims@furniturecareprotection.com to request service for the stain or damage. Have your furniture sales receipt and FCP invoice or contact number ready.
Frequently Asked Questions
What is the Furniture Care Protection plan at Walker Furniture?
Furniture Care Protection is a protection plan you can add to new furniture bought at Walker Furniture & Mattress. It covers accidental stains and damage on upholstered, leather, wood and outdoor furniture. If an accident happens, you can request service instead of paying for repairs or cleaning yourself.
What types of furniture does the protection plan cover?
The plan covers four material types: fabric and microfiber upholstery, A&P leather, vinyl, and wood furniture. There's also separate coverage for outdoor furniture.
Does the furniture protection plan cover food and drink stains?
Yes. Household food and beverage stains are covered on fabric, microfiber, leather, vinyl and wood. On outdoor furniture, gum is covered too. On wood, stains that build up over time from product accumulation are excluded.
Are pet stains covered by the furniture protection plan?
Yes. On upholstered, leather and vinyl furniture, the plan covers stains from pet saliva, urine, stomach fluid and blood. Outdoor furniture is covered for pet body fluids as well.
Does the plan cover stains from kids, like crayon, ink or nail polish?
Yes. On fabric, microfiber, leather and vinyl, the plan covers accidental ballpoint pen ink, wax crayon, makeup, nail polish and nail polish remover. On outdoor furniture, it covers ink, markers, dye and cosmetics.
Is color transfer from jeans covered?
Yes. Color transfer from denim jeans or newspaper is covered on fabric, microfiber, leather and vinyl furniture.
Does the protection plan cover rips, tears or cuts in my sofa?
Yes. Accidental punctures, cuts, tears and rips are covered on upholstered, leather, vinyl and outdoor furniture.
Are burns covered under the furniture protection plan?
Yes, if the burn or singe mark came from brief contact with a flame or heat source. This applies to upholstery, leather, vinyl, wood and outdoor furniture.
Does the plan cover cracking or peeling leather?
Yes. On top grain leather, cracking or peeling is covered in seating areas. On all leather and vinyl, it's covered in non-seating areas.
Are broken recliner or sleeper mechanisms covered?
Yes, but only after the manufacturer's warranty ends. Covered mechanisms include reclining, sleeper, heating, power and vibrating mechanisms. Broken frames, panels and springs are also covered. The plan can't be used in place of the manufacturer's warranty.
What does the protection plan cover on wood furniture?
Wood furniture coverage includes food and beverage stains, water rings and marks, heat marks, sun fading, and damage from nail polish or nail polish remover. It also covers assembled joints that fail, scratches, dents, gouges or chips that go through the top coat finish, and peeling finish on solid wood or veneer surfaces.